bespoke training services uk ltd
“the one stop training shop”
Bespoke Training Services UK Ltd
Healthcare & Safety Specialists providing health & safety training courses, health
& care related training courses for care homes, nursing homes, residential homes
and other healthcare providers
© 2012 Bespoke Training Services UK Ltd *** VAT Number 931 8621 23 *** Company Number
05323309 Registered in England & Wales
Terms & Conditions
Cancellation Policy
Should circumstances arise which means that you need to cancel the course, the following charges will apply dependant on the notice given:
• More than 2 weeks prior to the course
No charge
• 1-2 weeks notice given
50% of fee
• Less than 1 weeks notice
100% of fee
Cancellations must be made by the telephone or in writing to Miss Kathryn McHale at Bespoke Training Services 2 or more weeks prior to the course date; otherwise cancellation charges as those above will be incurred fulfil
Standard Payment Policy
Payment must be made in full at least 2 weeks before the date of training.
Recommend a Friend Offer
Terms:
“New Customer”: A company who has not booked training with Bespoke Training Services UK Ltd before.
When the new customer books a training course because an existing customer has recommended them to Bespoke Training Services UK Ltd, we like to thank the customer for recommending them and they receive £25 worth of high street shopping vouchers as a reward.
Only applies to In-house training sessions
The existing customer is only eligible for the vouchers once the new customer has had their training carried out and paid for their invoice in full.
Not to be used in conjunction with any other offer.
Buy 1 Course Get 1 Course Free Offer
Courses must be taken on the same day
Courses must not be taken simultaneously
The cheapest course is free
Not to be used in conjunction with any other offer
Money Back Guarantee
If you are unhappy with the training and want to request a refund you need to notify Kathryn McHale at Bespoke Training Services UK Ltd within 48 hours of the training finish time.
If a refund is agreed due to not being happy with the quality of the training then this will be sent out within 30 days.
As a result of not being happy with the quality of the training no certificates will be issued.