Cognitive Behavioural Therapy Continence Management
Emergency Medication for Epilepsy
Learning Disability -
Medication Management -
Medication Management -
Mental Health Awareness-
Moving & Handling -
Parkinson’s & Lewy Body Dementia
Physical Intervention -
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Bespoke Training Services UK Ltd
Healthcare & Safety Training Specialists based in the East Midlands
Course List
12 things you will gain from attending:-
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Know when to say what you are thinking and when to listen
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Identify your own and other people’s strengths
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Respectfully challenge other people’s behaviour
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Deliver a “bad news sandwhich”
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Tune up your empathy skills
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Understand when to use self-
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Set SMART goals
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Improve your clarification skillls
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Apply the techniques of mirroring
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Develop your rephrasing skills
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Understand the value of being non-
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Deliver feedback for the benefit of the reciever
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Giving Effective Feedback
Feedback can be viewed as a gift if it is delivered and received in a non-defensive way. It enables people to develop faster as they learn more about themselves and increases their awareness of others. This 3 hour course provides opportunities to improve your skills at both giving & receiving feedback.
