bespoke training services uk ltd
“the one stop training shop”
“the one stop training shop”
Bespoke Training Services UK Ltd
Healthcare & Safety Specialists providing health & safety training courses, health & care related training courses for care homes, nursing homes, residential homes and other healthcare providers
© 2012 Bespoke Training Services UK Ltd *** VAT Number 931 8621 23 *** Company Number 05323309 Registered in England & Wales
BTS UK Ltd -
Bespoke Training Services UK Ltd provides public / open courses for individuals. The courses are designed for nurses, healthcare assistants, healthcare professionals and other staff members. They are held in, Lincoln, Lincolnshire, East Midlands
Advocacy Skills
Advocacy is about enabling people to speak up for themselves and/or have someone speak on their behalf. This 3 hour course tunes up peoples own assertion skills in order to equip them to support others more effectively.
9 things you will gain by attending this course:-
· Understand the key pieces of legislation to safeguard peoples rights
· List the national & local advocacy resources available
· Identify the boundaries of abuse
· Improve your assertion skills
· Describe methods of conflict resolution
· Demonstrate active listening skills
· Challenge others in a respectful way
· Improve your contracting skills
· Feel more confident presenting in small groups
